Privacy policy

Last updated: March 24, 2025

Introduction

This privacy policy sets out how Consumer Product Sourcing Limited (trading as Mak's Patch) ('Mak's Patch', 'we', 'us', 'our') collects, uses, protects and shares any information that you give us when you use this website, or otherwise. By accessing and using this website or otherwise doing business with us, you consent to these terms of this privacy policy and agree to be bound by it.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What type of information do we collect?

In order to facilitate providing you with the services or goods you purchase on our website, or when you set up an account with us, you may be required to provide us with Personal Information. Personal Information is any information about an identifiable individual. Personal Information may include but is not limited to: identifying information such as name, payment details, telephone number and e-mail address. Where the collection of Personal Information is necessary, you will be aware that such information is required because you will have to provide personal details when setting up an account or purchasing services or goods on our website. The Personal Information that you submit is gathered only on a voluntary basis; you may choose not to provide Personal Information which may mean that you are unable to set up an account or purchase services or goods on our website.

Our Use of Your Information

We use your Personal Information to help facilitate and/or initiate the setting up of accounts and the taking and processing of orders for goods and services you may request. We have tailored the Privacy Policy to adequately inform you of the use of your Personal Information.

We may use your Personal Information:

• For internal record keeping.
• To improve our products and services and to manage and improve our website.
• To allow you to set up an account with us.
• To process orders for goods and services.
• To seek feedback from you.

In addition to the above, we may use your Personal Information:

• For periodically providing you with marketing and promotional services provided by us or on our behalf, or our selected business partners which we consider to be of interest to you.
• To contact you for market research purposes. We may contact you by email, phone, fax or mail.
• To customise the website according to your interests and draw your attention to information about our services that we feel may be of interest to you.

If you do not want to receive marketing materials from us (or our selected business partners), where applicable, click on the unsubscribe function in the communication or otherwise contact us directly (details below).

Sharing of Personal Information

Except as described in this privacy policy, we will not share Personal Information with a third party, unless it is your request, you consent to such disclosure, or disclosure is required or permitted by law. We reserve the right to disclose Personal Information to a third party if a law, regulation, search warrant, subpoena, or court order legally requires or authorises us to do so.

We may also share Personal Information with authorised third-party contractors, suppliers, partners and their related companies (as defined in the New Zealand Companies Act 1993), employees and agents for our business purposes. We may also share Personal Information for further processing in accordance with the purpose(s) for which the data was originally collected.

We will ensure that all authorised third-party contractors, suppliers and partners are required to protect Personal Information disclosed by us and to comply with the general privacy principles described in this Privacy Policy.

Our Use of Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

The website may contain links to third-party websites for your convenience and information. We do not control those sites or their privacy practices. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by this Privacy Policy. We encourage you to review the privacy policy of any company or website before submitting your Personal Information.

Storage, Retention and Accuracy of Personal Information

We will take reasonable steps to ensure that Personal Information is safeguarded against loss, access, use, modification, disclosure or other misuse. All reasonable steps are taken to prevent unauthorised use or disclosure of your Personal Information.

We will retain your Personal Information only for as long as necessary to fulfil the purpose(s) for which it was collected and to comply with applicable laws.

We take all reasonable steps to ensure that your Personal Information is accurate, up-to-date, complete, relevant and not misleading.

Controlling Your Personal Information

You may choose to restrict the collection or use of your Personal Information in the following ways:

(a) whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. (b) if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us (see below).

Please contact us either via email, by letter to: The Data Compliance Officer, Consumer Product Sourcing Limited, 38F Apollo Drive, Rosedale, Auckland or by email woof@makspatch.co.nz.

Changes to Our Privacy Policy

We may change this Privacy Policy at any time by changing or removing existing terms or adding new ones. Changes may take the form of a completely new Privacy Policy. We will advise any changes by posting an update of the Privacy Policy on the Website (www.makspatch.co.nz). Any change we make applies from the date we post it on our website. By using the website, after the publication of any amended Privacy Policy, you are agreeing to be bound by the new/amended Privacy Policy.